Some ISPs can now lookup your account details by name, address and last 4 digits of your social so it may not be required either.Ģ. You can find your account ID on your last billing statement. This is the account ID that you helps your internet provider identify you. This is usually located near the MAC address and is labeled serial, S/N or SN. Usually the MAC address is the only data asked for by cable providers but some ISPs may also ask for the serial number of the device. You will want to use the MAC or CMAC (Cable) address.

For example, telephony modems will have an eMTA MAC address and WiFi modems will have a WLAN MAC address. There may be multiple instances of MAC addresses on your device. It can be found on a sticker on your modem device: Every modem has a unique MAC ID and most cable providers will require that you provide them with this ID. This is a unique, 12 character string that identifies your modem. Gather the following information and have it handy for future steps: Prepare your Modem Infoīefore you get started, it's helpful to prepare all of the information that will be needed by your internet service provider to quickly setup and activate your new modem.

(If you are still renting, stop! Find the perfect modem & router here)Īlthough it may sound intimidating (especially for non-techies), replacing your current rental modem is a breeze & only takes a few minutes.īefore you get started, if your WiFi is not built into your modem, you will want to setup your router first.Įveryone else, follow this 5 step guide to setup & activate your modem: 1. Congratulations! You've just purchased a modem and are ready to save money off your monthly cable bill.

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